Debunking Three Myths About the Gartner Social CRM Magic Quadrant
Missed me? Come on, only been a month — OK, promise to not go away for so long again. Scout’s honor. Part of the reason I was gone so long was the Gartner Social CRM Magic Quadrant (paid subscription necessary) published last Monday. I had to work with clients on the positioning, the arguing with Gartner [...]
Read the rest of this entry »
