Posted in September 3, 2009 ¬ 10:18h.Esteban Kolsky
Master Interviews: 1 – Frank Eliason (@comcastcares) talks about justifying SCRM
Continuing on the series of Master Interviews I conducted the past few weeks, I am now very pleased to introduce one with Marshall Lager. If you don’t know Marshall, he wrote for Destination CRM for what seems like forever, and has recently opened his own [...]
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Posted in June 24, 2009 ¬ 07:06h.Esteban KolskyComments Off
There is always a better way to do everything.
Whatever project you are working on, someone will always tell you how to do it better, faster, easier, cheaper. You will figure out a better way to do it, as soon as you are done. Someone, somewhere, ran a research project that you could’ve used to shave [...]
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