I am a glutton for punishment, apparently. Not only I have not learned from diving into Social CRM early on, but I am trying the same fate now with Enterprise 2.0.
Why? Convergence.
If you remember, this is one of my key topics for 2010. No, we will not witness convergence between Social CRM and Enterprise 2.0 [...]
When I was a Gartner analyst I owned the eService magic quadrant. The process was quite arduous; worse part was listening to vendors hype their offerings. No vendor was quite good at it, but SAP did a poor job of explaining and showcasing what they had and their marketing message was a mess, often failed [...]
Read the rest of this entry »Salesforce has taken two separate paths in their progress towards becoming a established cloud vendor: separating the platform and the application. Although they are not two separate companies, that begins their path to becoming an enterprise-class provider, allows us to analyze both separately, and marks a milestone: they have finally grown up into a world-class [...]
Read the rest of this entry »Funny thing happened to me this week.
I attended the Enterprise 2.0 conference in San Francisco and an SCRM conference showed up.
It all started with the keynotes on day one:
Tammy Erickson from nGenera delivered the opening address (she did a great job) talking about the differences between traditional enterprise and Enterprise 2.0: changes in society, people [...]
Read the rest of this entry »I attended the Opening Keynote at Oracle OpenWorld 2009 and there were some interesting things to be said there.
First came Scott McNealy, the CEO of Sun Microsystems to assure the crowd that the acquisition by Oracle is going to be a good thing. He spoke of the theme of the meet being Innovation, and proceeded [...]
