Posted in August 20, 2009 ¬ 04:48h.Esteban Kolsky
Moderating comments is interrupting a conversation.
If you are running an age-appropriate blog and want to ensure that the comments are kept in line with the law, you may have a case.
The idea behind a blog is to spark the imagination of the reader, get them engaged, have them contribute. That the community and makes it [...]
Read the rest of this entry »
Posted in June 29, 2009 ¬ 09:47h.Esteban Kolsky
Are you organizing people the right way?
I read a post from @TheBrandBuilder where he talked about dropping the word followers from Twitter, replacing it with something else. He made the point that it is not about leading, it is about creating a community. I read a post from @Scobleizer decrying Twitter and FriendFeed in favor [...]
Read the rest of this entry »
Customer Experienceblog, blogging, collective, commune, community, CRM, Customer Service, friendfeed, People, social crm, social media, social networking, Twitter